Freedom of Information

Access to information about the council and its services

The Freedom of Information Act means that from 1 January 2005 you have a right to see, or request a copy of, a wide range of recorded information held by Walsall Council.

A lot of council information, as listed in our freedom of information publication scheme (PDF 250KB), is already available in information leaflets and other publications. The Freedom of Information Act gives you extra rights by allowing you to see, or have copies of information which might not otherwise be published.

Requests for information

Requests for information can be made by filling in our Freedom of Information request online form. Alternatively, you can send a letter, fax or email to the Freedom of Information Office. Requests must be in writing with a name and address for correspondence and should include sufficient detail to enable us to locate the requested information. The template below can be used for information requests.

• Freedom of Information request template (PDF 21KB)
• Freedom of Information request template (Word 35KB)

Adobe PDF

To view Adobe PDF documents you will need Adobe Acrobat Reader. You can download Acrobat Reader for free from the Adobe website. Viewers with visual difficulties may find it useful to investigate services provided to improve the accessibility of Acrobat documents http://access.adobe.com

Freedom of Information Office contact details

Freedom of Information
Policy Unit
Civic Centre
Darwall Street
Walsall
WS1 1TP

Telephone 01922 650000
Fax 01922 614210
Email foi@walsall.gov.uk

When we receive your request for information

• We will acknowledge and, if necessary, contact you so that we are clear about your request for information
• We will reply to you within 20 working days, saying whether or not we have the information you want and if there are any charges
• If we have the information and can release it, we will supply you with a copy of it, or a summary of it, or we will make it available for you to inspect
• If we cannot provide the information we will tell you why.
• When you request information using the Act, there will be a charge for photocopying and postage if you want copies of the information to be sent to you. We will let you know if a charge applies to your request. View our charging policy (PDF 64KB)

Please note that some types of information may not have to be released under the Act, such as:

• Information about criminal investigations
• Court records
• Information about commercial interests
• Personal information about other people

If you wish to comment on or complain about the service you have received, you can use our online contact form.

If you are still unhappy you can contact the national officer who regulates the Act:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website www.informationcommissioner.gov.uk