Emergency mental health services
What is a mental health crisis?
A mental health crisis occurs when you, or someone you care for, experience a sudden deterioration in emotional or mental state. This may result in serious risks to your health and safety or to the health and safety of others.
If the emergency happens during the day
You should contact your G.P. or your mental health worker if you are already supported by Mental Health Services.
If you are unable to contact them or if you are not involved with services you should contact the Mental Health Crisis Team
If the emergency happens at night, during the weekend or public holiday
You should contact the Mental Health Crisis Team
If you are concerned about your own or others safety, for example, because of threatening or violent behaviour - You should always call the police.
What is the Mental Health Crisis Team?
The team consists of community psychiatric nurses, social workers and support workers. They provide a service to people who are experiencing a mental health crisis in Walsall.
The service is available 24 hours and day, 365 days a year.
Referrals can be made by anyone, including the person in crisis.
What does the Mental Health Crisis Team do?
The team will:
- respond wherever possible to crisis within 4 hours
- provide advice and refer people to other services that can assist
- conduct nursing and social care assessments, and also assessments under the Mental Health Act 1983
- provide crisis support and short-term help until it is no longer needed or until another service can provide support
- liaise with other agencies to obtain appropriate support.