Freedom of Information (FOI)
Access to information about the council and its services
The Freedom of Information Act means that you have a right to see, or request a copy of, a wide range of recorded information held by Walsall Council. This right was introduced in January 2005 but covers access to information produced by the council prior to this date.
A lot of council information, as listed in our Publication Scheme, is already available on our Website, in information leaflets and other publications. The Freedom of Information Act gives you extra rights by allowing you to see, or have copies of information which might not otherwise be published.
Requests for information
Requests for information can be made by filling in our online request form, or by completing the form found in the councils Freedom of Information leaflet. Alternatively, you can send a letter, fax or email to the Freedom of Information Officer using the contact details below.
Requests must be in writing with a name and address for correspondence, this can be an e-mail address and should include sufficient detail to enable us to locate the requested information. The template below can be used for information requests.
When we receive your request for information
- We will acknowledge and, if necessary, contact you so that we are clear about your request for information
- We will reply to you within 20 working days, saying whether or not we have the information you want and if there are any charges
- If we have the information and can release it, we will supply you with a copy of it, or a summary of it, or we will make it available for you to inspect
- If we cannot provide the information we will tell you why
- When you request information using the Act, there will be a charge for photocopying and postage if you want copies of the information to be sent to you. We will let you know if a charge applies to your request. For more informaton on fees and charges please see Information Requests - fees and charges
- Please note that some types of information may not have to be released under the Act, such as:
- Information about criminal investigations
- Court records
- Information about commercial interests
- Personal information about other people
If you wish to comment on or complain about the service you have received, you can use our online contact form.
If you are still unhappy you can contact the national officer who regulates the Act:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website www.informationcommissioner.gov.uk
If you have any oher queries about Freedom of Information in within Walsall Council please let us know.
Contact us
Freedom of Information Officer
Customer Focus and Intelligence
Corporate Performance Management
Civic Centre
Darwall Street
Walsall
WS1 1TP
Telephone 01922 650000
Fax 01922 614210
Email foi@walsall.gov.uk
This page was last updated on 11 March 2010