Highway maintenance

Highway maintenance in Walsall

Walsall Council is a Highway Authority, which is empowered under the Highways Act 1980, to maintain the roads within the borough to an acceptable standard. At present the council maintains approximately 840 kilometres of highway, the exception being the motorways within the borough. The Highways Agency are responsible for all motorways and trunk roads. To enable a programme of repair works to be derived a detailed inspection is undertaken to ascertain the defects of every road.

A programme of works is produced, from which works are undertaken, the worst being done first. The council has to work within a cash limited budget, which means that not all major work can be undertaken each year.

The council does, however, endeavour to keep the highways in a safe condition whilst awaiting major works. You can report defects to us, these will be inspected and made safe within 24 hours. Any permanent repair will be done within 28 days where practicable.

By calling the Contact Centre on 01922 653344 or by email transportationservices@walsall.gov.uk you will be helping the council to ensure safety on the Highway network. This line has a team of trained staff to assist you with the report during normal working hours. Calls made out of normal working hours on 01922 650000 will be directed to the out of hours team.

This council is proud to be able to attend to 97% of all reported defects within the specified timescale. When contacting us to report a defect please ensure that the exact location and type of defect can be identified to enable a speedy response.

When major resurfacing works are to be undertaken, details of any traffic problems will be identified, and passed to the local press for publication. Where these works are in progress, it is appreciated if you follow the Highway Code and be patient if delayed.

View the Roadworks service standard (Word 88KB)

Highway Maintenance Strategy

View our highways maintainance strategy (PDF 3MB)

View our highway strategy summary (PDF 544KB)

Highway Maintainablity Audit

View our Highway Maintainablity Audit (PDF 746KB)

Adobe PDF

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Contact us

You can use our report a street problem eform to report highway problems such as

• Road and pavement defects
• Road signs
• Skips and scaffolding
• Obstructive parking signs and materials left on highway
• Highway repairs following utility work
• Manhole covers

Please use the Amey Highways report form for issues with electrical items such as street lights and illuminated street signs.

For information regarding the strategies above, please contact:

Clive Betts
Group Leader - Highways Maintenance
Engineering and Transport Services
Walsall Council
2nd Floor
Civic Centre
Darwall Street
Walsall
WS1 1DG

Telephone 01922 652536
Email bettsc@walsall.gov.uk

This page was last updated on 29 August 2008