Annual travel card discount scheme
The Scheme is run by Travel West Midlands and Centro in conjunction with Walsall Council and offers all permanent employees the chance of purchasing a variety of annual bus or bus/rail travelcards at discounted prices. They are issued quarterly during March, June, September and December and are paid for through monthly repayments deducted from salaries/wages.
Types of cards
TWM Early Bird - £230.85 (Monthly cost £19.24)
Valid on any Travel West Midlands bus serviceMonday to Friday between 4.00 am and 09.30 am. This type of card is ideal for some one who has a concessionary pass and travels to work before 9:30, as the concessionary pass is only valid from 9:30am. Black Country Faresaver - £364.80 (Monthly cost £30.40)
Black Country Faresaver - £364.80 (Monthly cost £30.40)
For use on all Travel West Midlands buses (TWM)
Valid in: Dudley, Walsall, Wolverhampton and Sandwell (West of the M5), also Burntwood, Cannock, Hednesford, Codsall, Wombourne and Kinver and now Lichfield.
Birmingham & Black Country Faresaver - £433.20 (Monthly cost £36.10)
For use on all Travel West Midlands buses (TWM)
Valid in: Birmingham, Dudley, Sandwell, Solihull, Walsall, Wolverhampton, also Burntwood, Cannock, Hednesford, Codsall, Wombourne, Kinver and Coleshill and now Lichfield.
Regional Travelcard - £461.70 (Monthly cost £38.48)
For use on all TWM buses which include Coventry and Lichfield. Valid throughout the W.M. Travel operating area.
nbus - £522.50 (Monthly cost £43.54)
Busmaster cards are valid for use on any operator’s bus carrying the Busmaster sign including TWM and Travel Merry Hill buses within the West Midlands County Boundary.
Centrocard Bus/Rail
Valid throughout the West Midlands. Price depends on which zones you travel to and from:
Railmaster
Will give you unlimited use on the rail network. Price depends on which zones you travel to and from.
Lost cards
It’s your responsibility to keep your card safe. But if you lose it – or it’s stolen or destroyed the travel card companies offer a replacement service.
- Travel West Midlands charge £15 for replacement
- Centro cards are replaced free of charge.
This free facility is offered at the discretion of Centro and may be withdrawn from any individual after written notice has been given.
Refunds
Refunds will only be given to people whose illness prevents them from using public transport if the period of sick leave is longer than 4 weeks and copies of doctor’s notes are provided.
If the period of sick leave is expected to last longer than four weeks they must return their ticket to Travel West Midlands/Centro or the Administrator. No retrospective refund can be given.
Upon receipt the ticket is suspended until they notify the issuing administrators that they are returning to work. They will continue to have payments deducted from their salary/wages whilst they are off sick. When they return to work their ticket should be returned. They will receive a refund cheque, for the value of the weeks they did not use their ticket. A £5 administration fee will be deducted from the calculated refund. They then continue to use the ticket until it expires.
All refunds are at the discretion of TWM and Centro.
Cancelling your card
If you want to cancel the card, or leave the authority, you have to notify us on 01922 65 2563 or 2463 and surrender the card.
Unless we receive your card salary deductions will continue to be taken. The returned card will be valued by the travel company according to the whole weeks remaining and a refund will be made to the authority.
You will be charged extra if you cancel any TWM cards within the year as refunds are based on 90% of the price the Council was charged. Both companies charge a £5 administration fee for refunds. All refund cheques are made payable to Walsall MBC.
Contact us
Transportation and Forward Planning
Engineering and Transportation
Walsall Council
Civic Centre
Darwall Street
Walsall
WS1 1DG
Telephone 01922 652563
Email companytravelwise@walsall.gov.uk