Contact details

Who do I contact if I have a query?

In order for us to deal with your query effectively you must contact the appropriate service area.

For the following enquiries:

• Find out how to use the system
• Request a duplicate receipt
• Report a problem with the system

Email contactcentre@walsall.gov.uk.   We aim to answer all emails within one working day.

Please do not email any personal debit/credit card details.  Alternatively, you can telephone 01922 650000.

Otherwise:

If you require service specific information such as "What Council Tax Band am I in?" or "What day does my bin get collected?" you must contact the relevant service area directly. A full list of telephone numbers and email addresses can be found on the website. To find the service you are looking for please use the A-Z index of webpages or search our website. Alternatively you can call the council switchboard on 01922 650000 (during office hours).