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Cold weather payments
payments are made automatically so you won't need to make a claim or contact anyone.
However, if you do have a query (for example if you think you should have received a payment but haven't) you should contact the Pension Service or Job Centre plus (contact details on link below).
Walsall Council are not responsible for these payments and can only offer general advice.
some useful information about cold weather payments
- Cold weather payments provide £25 towards eligible customers’ heating costs during each seven-day period of very cold weather.
- You do not need to claim, if you are eligible you will be paid automatically.
- Any cold weather payment is over and above the Winter Fuel Payments made to people over 60.
- For more details please visit http://www.direct.gov.uk/coldweatherpayment This website provides information on eligibility, and there is a postcode search facility where you can find out if Cold Weather Payments have been triggered in their area.
Contact us
If you have any queries please contact us by email BenefitsService@walsall.gov.uk or by telephone 0845-111-2855.
Just started work? Thinking of starting work?
Our new out-of-hours telephone service is here to help if you are thinking of starting work or have just started work.
- Mondays between 5pm and 7pm
- Saturdays between 9am and 1pm
Please telephone our Benefits Service "in work" Advice line on 0800 923 3708 for help and advice
Don't miss out! Extra help for families with children
Do you have children? Do you get child benefit? From November 2009 you may be able to get extra money towards your rent and payments. Please telephone 0845 111 2855 for help and advice.
This page was last updated on 11 March 2010