Carers

Carers are relatives, friends or neighbours who regularly look after someone in need of help because of illness, frailty or disability. The help they provide is unpaid. Carers may be adults, children or young people either living with the person they care for or somewhere else.

Are you a carer?

If you look after someone who cannot manage without your help because of age, illness or disability...

If you give, or plan to give, someone regular and substantial amounts of unpaid care...

then you are a carer - and you are not alone.

Over 10,000 people in Walsall said in the 2001 census that they provided care to someone for over 20 hours a week.

If you are a carer then you are entitled to a carer’s assessment and can ask social services for help to meet your own needs.

For you to receive any service, the person you care for will have to have enough needs to be entitled to help from social services, but they do not actually have to be getting that help.

Sometimes people talk about ‘informal carers’ to distinguish you from people who are paid to provide care to people.

People also talk about ‘family carers’, and while it is important that we make sure spouses and children are seen as carers, you do not have to be family – you may be a friend or a neighbour.  

The care you give may include physical and personal care, emotional support, advocacy, or maintaining safety.

Contact your local office for more information or use our online contact form for general enquiries, request a service, compliments and complaints.  Alternatively, contact the Carers Co-Ordinator using the details below.

Contact us

Carers Co-ordinator
7th floor, west wing
Tameway Tower
Bridge Street
Walsall
WS1 1JZ

Telephone 01922 658451